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GTA Online · Characters
GTA Online Characters: The Contacts Behind Every Update
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GTA Online's story is told through contacts who hire the player. Lester Crest plans the heists, Franklin Clinton runs a celebrity agency in The Contract, Agatha Baker manages The Diamond Casino & Resort, and Miguel Madrazo hires the player to rob Juan "El Rubio" Strickler on the island of Cayo Perico.
Character Profiles
Lester Crest
Heist planner
Played by Jay Klaitz
Full profile →Franklin Clinton
Agency co-founder
Played by Shawn Fonteno
Full profile →
Agatha Baker
Casino manager
The Diamond Casino & Resort
Profile below ↓Miguel Madrazo
Cartel heir
Voiced by Robbie Gottlieb
Profile below ↓
El Rubio
Cayo Perico drug lord
Voiced by Joseph Melendez
Full profile →GTA 5 Characters in GTA Online
| Character | In GTA Online | Voice |
|---|---|---|
| Plans heists for the player; in The Doomsday Heist he works with Avon Hertz, then against him; Georgina Cheng hires him to plan The Diamond Casino Heist | Jay Klaitz | |
| Co-founder of F. Clinton and Partner, a celebrity solutions agency, in The Contract, with a VIP Contract for Dr. Dre | Shawn Fonteno | |
| Playable alongside Franklin in the Short Trips missions of The Contract | Slink Johnson |
Lester also offers phone services, such as removing the player's wanted level. Their full GTA 5 stories are on their profiles.
Characters Created for GTA Online
| Character | Who they are | Update |
|---|---|---|
| General Manager of The Diamond Casino & Resort | The Diamond Casino & Resort, 23 July 2019 | |
| Martin Madrazo's son, client of the Cayo Perico heist | The Cayo Perico Heist, 15 December 2020 | |
| Colombian drug trafficker who owns Cayo Perico | The Cayo Perico Heist, 15 December 2020 |
The weekly bonuses on these jobs are listed on our GTA Online weekly update.
Agatha Baker: The Diamond Casino's General Manager
Agatha Baker, called Ms. Baker, is the General Manager of The Diamond Casino & Resort in GTA Online. She arrived with The Diamond Casino & Resort update on 23 July 2019, gives the casino story missions and Casino Work, and offers services by phone.
JobCasino General Manager
NationalityAmerican
First update23 July 2019
GameGTA Online
The Casino Story
The casino faces a hostile takeover by Texan businessman Avery Duggan. The player kills Avery, and his nephew Thornton Duggan then buys the property. Agatha avoids being linked to violence and shows disgust at the killings, yet accepts violence when it is useful.
Agatha Baker's Phone Services
| Service | What it does |
|---|---|
Request Work | A random Casino Work mission; you must be a VIP, CEO or MC president |
Limousine Service | A Stretch limousine that works like a taxi |
Car Service | Delivers one of six cars: Cognoscenti Cabrio, Windsor, Fugitive, Super Diamond, Dubsta or Feltzer |
Agatha's Contacts
Her main contacts are Thornton Duggan and, in the past, Tao Cheng.
Frequently Asked Questions
Who is Agatha Baker in GTA Online?
The General Manager of The Diamond Casino & Resort, introduced on 23 July 2019.
What does Agatha Baker offer by phone?
Request Work, a Limousine Service and a Car Service.
Which cars does Ms. Baker's Car Service give?
Cognoscenti Cabrio, Windsor, Fugitive, Super Diamond, Dubsta and Feltzer.
What happened to the Duggans?
The player kills Avery Duggan, and his nephew Thornton buys the casino.
Miguel Madrazo: The Client of The Cayo Perico Heist
Miguel Madrazo is the son and heir of cartel boss Martin Madrazo and his wife Patricia, and a senior member of the Madrazo Cartel. He arrived in GTA Online with The Cayo Perico Heist on 15 December 2020 as the heist's client. Robbie Gottlieb voices him.
Voiced byRobbie Gottlieb
FatherMartin Madrazo
NationalityMexican
First update15 December 2020
Why Miguel Wants El Rubio Robbed
Juan "El Rubio" Strickler holds decades of intel on the Madrazos, and threatens to hand it to the DEA unless the cartel renegotiates its supply prices. Miguel hires the player to steal it from El Rubio's island. More on the El Rubio profile.
Where to Meet Miguel Madrazo
| Moment | Where |
|---|---|
First meeting | The Music Locker, under The Diamond Casino |
Before the heist | He visits the player's Kosatka submarine |
After the finale | An ending cutscene at his mansion in the Vinewood Hills |
Los Santos Tuners | The mission The Agency Deal |
Is Miguel Madrazo in GTA 5?
No. Miguel first appears in GTA Online. His father Martin Madrazo is a GTA 5 character. Miguel is very close to his mother Patricia, and he is also known as "Madrazo 2.0", "Mini Madrazo" or "Miguelito".
Frequently Asked Questions
Who is Miguel Madrazo?
Martin Madrazo's son and the client of The Cayo Perico Heist, added on 15 December 2020.
Who voices Miguel Madrazo?
Robbie Gottlieb.
Is Miguel Madrazo in GTA 5?
No, he first appears in GTA Online; his father Martin is from GTA 5.
Where do you meet Miguel Madrazo?
At The Music Locker, under The Diamond Casino.
Why does Miguel want El Rubio robbed?
El Rubio holds intel on the cartel and threatens to give it to the DEA.
Frequently Asked Questions
Who is Lester in GTA Online?
Lester Crest, from GTA 5, plans heists for the player, including The Doomsday Heist and The Diamond Casino Heist.
Is Franklin in GTA Online?
Yes. In The Contract he co-runs F. Clinton and Partner, a celebrity solutions agency.
Who is El Rubio in GTA Online?
Juan Strickler, the Colombian drug trafficker who owns Cayo Perico and the target of The Cayo Perico Heist.
Who runs the Diamond Casino in GTA Online?
Agatha Baker is its General Manager.
Who gives the Cayo Perico Heist?
Miguel Madrazo, son of cartel boss Martin Madrazo.